FAQ
Do you ship internationally?
We currently ship everywhere in north America. We hope to expand to other parts of the world soon.
What is the shelf-life of your sauces?
- Unopened products are shelf stable for 24 months.
- Opened chips should be consumed within 24 hrs for utmost freshness.
- Opened sauces should be refrigerated and consumed within 4 weeks.
What is your order processing speed?
We strive to pack your orders at the speed of light. Please give us up to 4 business days after you place your order for it to be shipped out.
What is your standard return policy?
Because our products are perishable and for the safety of all of our customers, all food sales are final. Atare will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the food you receive, please inspect the contents as soon as the order arrives. If there are any issues with your order upon arrival please reach out to us immediately at hello@atarefoods.com with you order number.
Are you available in stores?
We are currently direct to consumer. We hope to be on a store shelf close to you in a couple month’s time.
What happens when I received damaged, broken or compromised products?
Please contact us immediately via hello@atarefoods.com
How can we contact you?
We can be reached via hello@atarefoods.com